E-Commerce

GROUPWARE

A groupware solution that brings communication, collaboration and approvals together.

OVERVIEW

Systems each department ran on its ownare gathered into one workplace

Mail, approvals, messaging and calendars stop running separately and become one flow on one screen.

  • Cloud

    • Runs on the provider's infrastructure
    • Almost no upfront cost (subscription)
    • Managed entirely by the provider
    • Customisation limited to what the provider allows
    • Standardised security policy
  • On-Premises

    • Hardware installed on site
    • High upfront cost, hardware included
    • Run by the company's own IT staff
    • Built to fit the company's environment
    • Can run on a closed network (very high)

KEY FEATURES

Three capabilities that make up the groupware

From work management through collaboration spaces to the business messenger, on one platform.

Workplace Capability

01 / 03

01

Work management

Manages the core communication and processes needed from the start to the completion of work — mail, e-approval, projects, calendar and messenger — in one place.

Management Scope

  • Mail
  • E-approval
  • Messenger
  • Calendar
  • Project
Groupware work management screen

Work management

Tasks, schedules and project progress are registered and shared, keeping personal and organisational productivity in view.

Building a smart workplace that connects scattered work into one

  • Work on a manufacturing floor

    Manufacturing

  • IT service development office

    IT services

  • Retail store operations

    Retail & franchise

  • Hospital care setting

    Hospitals & medical institutions

  • Education and research setting

    Educational & research institutions

  • Public institution workplace

    Public sector & local government organizations

ARCHITECTURE PROCESS

Build process

From consulting to launch and maintenance, and what each stage leaves behind.

  1. Consulting and planning

    • Business review and requirements
    • Screen design and specifications
    • Security and data policy set
  2. System development

    • Module features built
    • Multi-platform development
    • Integration interfaces built
  3. Integration testing

    • Data integrity verified
    • System integration tested
    • User acceptance testing
  4. Launch and maintenance

    • Service launch and monitoring
    • Live incident response
    • Operating guide and training

EFFECT

Business impact

What it leaves behind — in efficiency, data integration, the working environment and security.

BUSINESS OUTCOME

Work once scattered,now one connected flow

WORK

Higher work efficiency

Manual work is minimised, the approval process is shortened, and work no longer slips through the gaps.

Manual work · approval time · missed tasks

LINK

Enterprise-wide data integration and stronger interoperability

Information gaps between departments close, external systems are joined, and data integrity is secured.

Information gaps · integrations · integrity

MOVE

A flexible, multi-platform work environment

PC and mobile are both supported, so messaging and approvals work from the road or the shop floor, and live alerts speed up response.

Devices supported · on-site use · response time

SAFE

Stronger security

A permission-based security model is put in place, monitoring and maintenance processes are established, and compliance and standardisation are left behind.

Permissions · monitoring · compliance

CASE STUDY

Case study

A medical device manufacturer that gathered fragmented departmental systems into one and joined them to MES and ERP.

A car and a connecting rod

Customer industry

Medical device manufacturing

  • Departmental systems unified
  • MES and ERP integration
  • Permission-based document security

Before01

Company profile

  • Departmental silos
  • Manual document work
  • Cross-team data gaps

After02

What was built

  • Single work platform
  • PC and mobile support
  • Secure MES/ERP links

Results

  • Faster processing
  • Fewer missed tasks
  • Mobile approvals

Build groupware that gathers departmental systems into one

When approvals and messages live apart, the work happens twice.

We review the documents, mail and approvals you run today, and plan the move.

Talk to us